Frequently Asked Questions

Where do you deliver?
At this stage Oates Welding Services only ships within Metro Melbourne. If you are wanting an item shipped outside of this region you are able to we are happy to assist in organising a courier but it will be at your cost and must be paid upfront before the order leaves our warehouse.
We are also unable to deliver to PO Boxes, Locked Bags, Private Bags, Private Lockers, Aus Post Parcel Collect Addresses or Parcel Lockers.
For any international enquiries, please contact our sales team.

What are my shipping options?
We offer Courier Delivery for all items. Alternatively you are able to organise In Store Collection from our Campbellfield warehouse or organise your own courier at your own expense.

I need help finding what product is right for me, who can I talk to?
Our products are supplied from various manufacturers. For general information, advice and questions, please contact our sales team.

How can I set up an account with Oates Welding Services?
If you are wanting to partner with Oates Welding Services for servicing and consumables, please contact our sales team.

Where can I find your Terms and Conditions?
Our Terms and Conditions can be found here.

Where can I find your Privacy Policy?
Our Privacy Policy can be found here.